Questions + Answers
Delivery Fee
Complimentary shipping for U.S. orders over $50
All international orders are subject to standard rates.
Days to arrive: 4 business days for the East Coast or 5-7 business days for the West Coast, when order is placed before 12pm EST.
Additional Considerations:
- Delivery windows apply to orders received by 12pm EST
- Orders received after 12pm EST will be processed the following business day
- Working days do not include weekends or public holidays
- Each order must have one delivery address
- You may be required to sign for deliveries
Returns
After 30 days if you for any reason you are not completely satisfied with your Act+Acre purchase, please feel free to contact us via email at hello@actandacre.com. Act+Acre products have been formulated with the cleanest ingredients using cold processing. Sometimes it takes a little longer for you to seen the difference between traditional sulfate-based haircare products, and ours. But we promise it’s worth the wait.
Damaged Items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear; however, if damage occurred to the item(s) in your shipment, please contact us immediately via email at hello@actandacre.com.
Please provide the order number along with your phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.