Questions + Answers
+ How much detox should I use + how often should I use it?
You only need a very small amount of product. We recommend putting the scalp detox on the tip of your fingers— then disperse across the scalp and gently massage in.
We recommend using the detox 1-2x per week for 20 minutes. We recommend using the detox 1-2 times per week for 20 minutes. You can also leave it overnight for an intensive treatment when you feel necessary.
+ How often should I wash my hair?
Contrary to popular belief, it’s actually better to wash your hair more often than not, especially if you are prone to scalp issues. As long as you are using gentle, nourishing products, no damage will arise from this.
Feel free to cleanse every day should you feel it’s necessary, or every 1-2 days. We always recommend cleansing after a workout for removal of sweat and dirt.
+ What is the best way to use the Essentials Set?
We suggest using the detox 1-2 x per week and focusing the product directly on the scalp. Massage the product in and let it sit for 20 minutes.
Follow the detox with the cleanse. Use 1-2 pumps of the Cleanse into your hand and add water to it. Rub this together in your hands and emulsify before applying it to the scalp.
First apply the product near the nape of your neck and work your way up to the top, adding more product as you feel necessary. Rinse + repeat. You will notice a stronger lather during your second cleanse.
Use a very small amount of conditioner and focus it on the mid-lengths to ends of your hair. Leave it in for 3-5 minutes and rinse thoroughly.
+ My hair feels oily, am I doing something wrong?
Not to worry— this is a quick fix! Because our products are quite concentrated, you may need to add a bit of water to the cleanse before applying it to your hair. Use 1-2 pumps of the cleanse into your hand and add water to it. Rub this together in your hands and emulsify (the more bubbles the better!) before applying.
Rinse + repeat this process. You will notice a stronger lather during your second cleanse and a more weightless finish once complete :)
+ My hair feels dry, am I doing something wrong?
Not to worry— this is normal! Because our products are silicone-free, you may need to add a silicone-free hydrating mask once a week like our Restorative Hair Mask.
There is an initial transition period that can take 5-8 washes. If you feel you need more hydration with your daily wash. We recommend mixing a small amount of Restorative Hair Mask with the Conditioner :)
+How do I prevent tangles?
Before you shower, we recommend gently combing or brushing your hair. When you’re in the shower, use your fingers to gently detangle while you are rinsing the conditioner from your hair. This should leave you with a smooth, tangle free finish!
+ How many uses should I expect to get from the product?
This totally depends on how thick your hair is and how often you wash it, but most of our customers find their product lasts between 8-16 weeks!